Help
Everything you need to know about Premail, collected in one place.
What is Premail?
An overview of how Premail monitors your email, classifies messages with AI, and applies your rules automatically.
Privacy & Your Data
Premail has no servers processing your private data. Learn exactly what stays on your machine and what gets sent to your AI provider.
Adding Email Accounts
How to connect Gmail, Outlook, and iCloud Mail to Premail.
Why iCloud Mail is Slower Than Gmail
Gmail reacts to new mail faster than iCloud because of API differences. Here's the technical reason.
What Happens When Your Computer Sleeps
Premail catches up on emails that arrived while your computer was asleep. Here's how.
AI Model Configuration
Choose between Anthropic, OpenAI, or Ollama for local, private email classification.
Built-in Rules
Premail ships with 14 default categories covering common inbox clutter. Configure the action and confidence threshold for each.
Custom Rules
Write plain-English rules to handle anything the built-in categories don't cover.
Contacts
Sync your address book from Gmail, Outlook, or iCloud so people you know are treated as known senders during rule processing.
Allowed Senders
Add senders to the allowlist so Premail delivers their email to your inbox without applying any rules.
Blocked Senders
Block a domain or address and every email from it goes straight to trash, no AI involved.
Subscriptions
Premail scans your inbox for mailing list subscriptions and can unsubscribe you in one click.
Setup & Learning Mode
What the setup wizard does, and why every account starts in Learning mode until you go Live.
Inbox Cleaner
Bulk-process your existing inbox backlog using your current rules. A one-time sweep.
Dropzone
Drag and drop .eml files into Premail to test your rules before letting them loose on your live inbox.
Activity Log
A live feed of everything Premail has done: classifications, rule matches, actions taken, and the AI's reasoning.
Analytics
A persistent dashboard of every email Premail has handled, with date-range filters, per-action and per-account breakdowns, and an estimate of how much time it has saved you.
Reputation Shield
Reputation Shield checks sender domains against the Spamhaus DBL before any rule runs. Messages from known spam or phishing domains are trashed immediately.
Rule Packs
Pre-configured rule sets you apply with one click: free packs for organizers, Pro packs for specific inbox types like recruiter noise and conference spam.
Community Rule Import/Export
Save your entire rule configuration to a JSON file, share it with others, or load one from another machine.
Rule Explainability
A Pro feature that shows the AI's full reasoning for why a message matched or didn't match your rules.
Work & Professional Inboxes
Pro users can connect work email addresses with custom domains: Google Workspace, Microsoft 365 business, and any non-consumer email.
Human Support
Pro users can submit support requests and get a response from a real person.
Can't find what you're looking for?
Contact Support (for Pro members)