Premail

Allow premail.pro so replies reach you

Last updated

Premail applies your rules to every incoming message, including mail from Premail itself. If you asked for a reply to your feedback or a support request, a rule such as Cold Email or Marketing could archive or trash that reply before you see it. Adding premail.pro to your Allowed Senders takes about ten seconds and guarantees the reply lands in your inbox.

How do you add premail.pro to your allowed domains?

  1. 1Open Premail and click Contacts in the left sidebar.
  2. 2Click the Manual tab, next to Synchronized, above the contact list.
  3. 3Under Allowed Senders, type premail.pro and click Allow.
The Premail Contacts screen on the Synchronized tab, with a Synchronized / Manual toggle above the contact list. Contacts is highlighted in the left sidebar.
Open Contacts from the sidebar. The Synchronized / Manual toggle sits above the contact list.
The Premail Contacts screen on the Manual tab. The Allowed Senders field contains premail.pro with an Allow button beside it, next to a separate Blocked Senders list.
On the Manual tab, type premail.pro into Allowed Senders and click Allow.

Type the bare domain, premail.pro. A leading @ is ignored, and the entry also covers any subdomain, so you do not need a separate entry for each Premail address. The new entry appears in the Allowed Senders list straight away, and it applies to the next message that arrives.

When should you do this?

Your rules judge each message on its own, and a short, unexpected email from a company you have not written to before can look a lot like the cold outreach and marketing your rules are built to catch. Allowing the domain removes the guesswork.

What does allowing a domain do?

Mail from any address at an allowed domain is delivered to your inbox with no rules applied. It is not classified, so it never costs an AI call, and it is never archived, trashed, or moved by Premail. A blocked address still overrides an allowed domain.

Allowing premail.pro only affects mail from that domain. It does not sign you up for anything, and Premail still sends nothing unsolicited. See Allowed Senders for everything the allowlist does.

What if a reply was already filed away?

Adding the domain only helps with mail that arrives afterwards. If you think a reply already came in, open the Activity tab and search for premail.pro. The entry shows what Premail did with the message and which rule caught it, so you know whether to look in your archive, Trash, a folder, or Premail's quarantine folder.

If nothing from premail.pro shows up in Activity, check your email provider's own spam or junk folder. Your provider filters mail before Premail sees it, and Premail's Allowed Senders list does not change what your provider does. Marking the message as not spam in your provider usually fixes future ones.

Can you remove it later?

Yes. Open Contacts, then Manual, and remove premail.pro from Allowed Senders. Mail from Premail then goes through your rules like any other message.

The allowed and blocked lists live only on your computer. No Premail server ever sees your contacts or your sender lists.
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