Email Activity Log
Last updated
The Activity tab shows a running log of everything Premail has done: which messages it classified, which rules matched, what actions were taken, and the confidence score for each decision.

Click any entry to see the full classification trace, including the AI's reasoning for why it assigned the category it did. If Premail is doing something surprising, this is where to look first.
- Each entry shows the sender, subject, matched category, action taken, and confidence.
- The trace view shows the full reasoning from the AI model.
- You can add a sender to the allowlist directly from any activity entry.
- You can create a custom rule based on a message you're looking at.
How do I reply to missed cold outreach?
If Premail lets cold outreach into your inbox, click Send auto-reply on its Activity row to send that account’s saved autoresponder message immediately. This works for allowed, labeled, and marked-read messages in Live mode, even when automatic replies are turned off. Free uses the standard Premail message; Pro uses your custom message from the account’s autoresponder settings, if you have saved one.
The row shows “Auto-reply sent” after a successful send. Sending a reply leaves the message in place and does not change its classification or your rules. The same once-per-sender protection, daily limit of 50 replies per account, and no-reply-address checks apply. If send access is missing, reconnect the account in Accounts.
How do you expand an activity log entry?
Every entry can be expanded into a step-by-step trace showing each rule that was evaluated and why it passed or failed. This is what makes a surprising action diagnosable rather than mysterious: you can see whether a rule matched at a lower confidence than you expected, or whether an earlier rule claimed the message first. The full trace is part of Premail Pro - see Rule Explainability.
Can you act on a message from the activity log?
You do not have to switch tabs to correct something. From an activity entry you can:
- Add the sender to your allowlist so they are never filtered again
- Create a new custom rule based on that message
- Adjust the rule that fired, including its confidence threshold
This is the fastest correction loop in the app. When something is handled wrongly, fix it from the log entry while you are looking at the evidence.
What per-account metrics does the log show?
Each connected account tracks its own totals over time: rules matched, actions taken, mark-as-read, blocks, and completed unsubscribes. If one account behaves very differently from another, that is usually a sign its mode or thresholds differ rather than the mail itself being different.
Still have questions?
Contact Support (for Pro members)