Privacy Policy

Information Premail collects or accesses

Premail may collect or access the following types of information depending on how you use the app.

Account information

If you create a Premail account or purchase a license, Premail may collect basic account information such as your email address, license status, subscription status, and authentication identifiers needed to manage your account.

Linked email accounts

When you connect an email account, Premail may access the data needed to provide its email management features. This may include message metadata, headers, sender information, recipient information, subject lines, labels, folders, unsubscribe information, and message bodies.

Premail uses this information only to provide the features you enable, including inbox review, rule-based filtering, archiving, trashing, labeling, marking messages as read, unsubscribing, and other email cleanup actions.

Local app data

Premail may store app settings, rules, account configuration, email processing state, local logs, and related app data on your device so the app can function properly.

Payment information

Payments are processed by third-party payment providers. Premail does not store full payment card numbers. Payment providers may provide Premail with limited billing information such as subscription status, transaction identifiers, plan type, and renewal status.

Diagnostics and support information

If you contact Premail for support, you may choose to provide diagnostic information, screenshots, logs, or other information needed to investigate your request. Premail only uses this information to provide support and improve reliability.

Google user data

If you connect a Gmail account to Premail, Premail uses Google OAuth to access only the Gmail data needed to provide the email filtering, cleanup, unsubscribe, labeling, archiving, trashing, and inbox review features that you choose to use.

Depending on the permissions you grant, Premail may access Gmail message metadata, headers, labels, sender information, recipient information, subject lines, message bodies, unsubscribe information, and related mailbox data so the app can classify messages, apply your rules, and take the actions you request.

Premail processes Gmail data locally on your computer. Gmail OAuth tokens are stored only on your device. Premail does not operate servers that receive, store, log, or process your Gmail message content, Gmail mailbox data, or Gmail OAuth tokens.

Premail uses Gmail data only to provide and improve user-facing Premail features that are visible in the app. Premail does not use Gmail data for advertising, retargeting, personalized ads, credit decisions, lending, resale, data brokerage, or training AI models.

Premail does not sell, rent, transfer, or disclose Gmail data to third parties.

If you choose to use a bring-your-own-key AI provider such as OpenAI or Anthropic, email content may be sent directly from your computer to that provider for classification or rule processing. Those requests do not pass through Premail servers, and the provider's own privacy policy applies. To keep Gmail content fully local, use the local Ollama option.

Premail may take actions in your Gmail account only when configured by you, triggered by rules you create or enable, or initiated by you in the app. These actions may include applying labels, archiving messages, moving messages to trash, marking messages as read, or unsubscribing when available.

Because Premail stores Gmail data locally, you can remove locally stored Gmail data by deleting the linked Gmail account inside Premail or uninstalling Premail. You can also revoke Premail's Google access at any time from your Google Account security settings. If you delete your Premail account, Premail removes your subscription or account record from its authentication provider. Premail has no server-side Gmail message content to delete.

Premail protects Google user data by storing account tokens locally on your device, using encrypted connections to Google APIs, and limiting access to the minimum Gmail permissions needed for the features you enable.

How Premail uses information

Premail uses information to:

• Connect to email accounts you authorize
• Display and organize your inbox
• Classify email according to built-in rules and custom rules you create
• Apply actions you request, such as archive, trash, label, mark as read, or unsubscribe
• Maintain your app settings and preferences
• Manage licenses, subscriptions, and account status
• Provide customer support
• Diagnose bugs, crashes, and reliability issues
• Improve Premail's user-facing features

Premail does not use your email content for advertising, resale, data brokerage, or AI model training.

Local processing

Premail is designed as a local-first desktop app. Email processing happens on your computer whenever possible.

Your email credentials, OAuth tokens, account configuration, rules, and local processing data are stored on your device. Premail does not run a cloud service that ingests or stores your email message content.

AI processing options

Premail may offer AI-assisted email classification or rule processing. You control which AI option you use.

Local AI

If you use a local AI option such as Ollama, email content is processed locally on your computer and is not sent to Premail or to a third-party AI provider.

Bring-your-own-key AI providers

If you configure Premail to use a third-party AI provider such as OpenAI or Anthropic with your own API key, Premail may send relevant email content directly from your computer to that provider so the selected feature can run.

Those requests do not pass through Premail servers. The third-party provider's own privacy policy, data handling terms, and API terms apply to that processing.

Premail does not use email content to train AI models.

What Premail never does

Premail does not:

• Sell your email content
• Rent your email content
• Use your email content for advertising
• Use your email content for retargeting or personalized ads
• Use Google user data for credit decisions or lending purposes
• Use Google user data for resale, data brokerage, or creating unrelated databases
• Use your email content to train AI models
• Send your email content to Premail servers for processing
• Share your Gmail message content or OAuth tokens with third parties
• Access your email accounts except to provide the features you authorize

Sharing and disclosure

Premail does not sell, rent, or disclose your email content to third parties.

Premail may share limited non-email account information with service providers only as needed to operate the app and business. For example, Premail may use service providers for authentication, licensing, payments, hosting, analytics, crash reporting, or customer support.

These providers may process limited information such as account identifiers, payment status, license status, or diagnostic information. They are not used to process your email message content unless you separately choose to send email content to a third-party AI provider through your own configuration.

Premail may disclose information if required by law, legal process, or to protect the rights, safety, and security of Premail, users, or others.

Data storage and retention

Premail stores most app and email-related data locally on your device.

Locally stored data may remain on your device until you delete it, remove a linked account, reset the app, or uninstall Premail.

Premail may retain limited account, license, subscription, payment, and support records as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.

Premail does not retain Gmail message content on Premail servers because Premail does not receive or store Gmail message content on Premail servers.

Deleting your data

You can delete local Premail data by removing linked accounts inside the app, deleting local app data, or uninstalling Premail.

You can revoke Gmail access at any time through your Google Account security settings.

You can request deletion of your Premail account by contacting Premail support. When you delete your Premail account, Premail will delete or de-identify account records that are not required for legal, billing, fraud prevention, security, or compliance purposes.

Because email content is stored locally and not on Premail servers, deleting your Premail account does not delete email content from your own email provider account. To delete emails from Gmail, iCloud, Outlook, or another provider, you must delete those messages through that provider or through Premail actions you initiate.

Security

Premail uses reasonable technical and organizational measures to protect information. These measures include local storage of email tokens, encrypted connections to email providers, OAuth-based authentication where available, and limiting access to the permissions needed to provide Premail features.

No method of storage or transmission is perfectly secure. You are responsible for maintaining the security of your device, operating system account, email accounts, and any third-party API keys you configure.

Email provider permissions

Premail requests email provider permissions only to provide the features you use.

For Gmail, requested permissions may allow Premail to read messages and metadata, manage labels, archive messages, move messages to trash, mark messages as read, and perform other mailbox actions you configure or initiate.

For other providers such as iCloud, Outlook, or IMAP-based accounts, Premail may use the permissions or credentials needed to connect to your mailbox and perform the actions you request.

You can revoke access through your email provider account settings at any time.

Children's privacy

Premail is not intended for children under 13. Premail does not knowingly collect personal information from children under 13.

International users

Premail is operated from the United States. If you use Premail from outside the United States, your information may be processed in the United States or other countries where Premail or its service providers operate.

Changes to this policy

Premail may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on the Premail website with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or want to request deletion of your Premail account, contact Premail at support@premail.pro.