Rule Explainability
Rule Explainability lets you see exactly why Premail classified a message the way it did. Click any entry in the Activity tab to open the explanation view, which shows the AI's full reasoning for why it assigned a category and how confident it was.
The explanation view is useful when Premail does something surprising. If a message was archived that you wanted to keep, or left in your inbox when it should have been filtered, the reasoning trace tells you what the AI saw and why it reached the conclusion it did.
What you'll see
- The category the AI assigned and its confidence score
- The specific phrase or signal from the message that drove the classification
- Which rule matched and what action was applied
- An option to create a custom rule or add the sender to your allowlist directly from the explanation
Rule Explainability is a Pro feature. On the free plan, clicking an activity entry shows basic information only. Upgrade to Pro to unlock the full classification trace.
Still have questions?
Contact Support (for Pro members)