Allowed Senders
The allowlist tells Premail to trust a sender. "Allow" means "allow in my inbox": allowlisted messages are delivered to your inbox unmodified. No rules are evaluated. That includes built-in category rules, your custom rules, and auto-unsubscribe.
Good candidates for the allowlist:
- Family members
- Key clients or colleagues
- Your bank or financial institutions
- Any sender you cannot afford to accidentally archive
Specificity
Entries can be a domain (e.g. mattsenter.com) or a specific address (e.g. hotstuff@mattsenter.com). A domain entry covers every sender from that domain, including subdomains. An address entry covers only that exact address.
The allowlist is checked before domain-level blocks, so if a domain appears on both lists the allowlist wins. The one exception: if a specific address is explicitly blocked by address (not just by domain), that block overrides any allowlist entry for that sender.
No rules apply to allowlisted senders
Once a sender is on your allowlist, Premail will not touch their messages. Custom rules, built-in category rules, and auto-unsubscribe are all skipped. The only global setting that can still affect an allowlisted message is Mark as read no matter what. If that is enabled, the message is still marked as read on delivery.
If you want Premail to take action on a sender, do not put them on the allowlist. Use a custom rule instead.
You can add senders directly from the Activity tab when you see a message that was incorrectly filtered.
Still have questions?
Contact Support (for Pro members)