Send feedback to Premail
Last updated
You can send feedback from Premail's Help tab or from the public feedback page. Choose a category, write your message, and submit it without giving your name or email address.
How do you ask for a response to feedback?
Turn on the contact option and enter an email address. Premail uses that address only to discuss the associated submission. It does not subscribe you to marketing, newsletters, or general product outreach.
If you asked for a reply, add premail.pro to your Allowed Senders so your own rules cannot file the answer away. See Allow premail.pro so replies reach you.
What feedback data gets stored?
- Your category, message, source, submission time, and review status
- Your email address only when you explicitly request follow-up
- Optional, disclosed app diagnostics when you choose to include them in the desktop app
Feedback records and their optional contact or diagnostic information are retained for 180 days, then expire. Feedback is not copied into website analytics.
Never include email contents, passwords, API keys, OAuth tokens, or other mailbox secrets in feedback. Premail does not intentionally attach them.
Still have questions?
Contact Support (for Pro members)